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SEBI Disclosures

Complaint Status in detail (Annexure B)

Data for the month ending February 2025

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Sr. No. Received From Pending at the end of last month Received Resolved* Total Pending# Pending complaints > 3months Average Resolution time^ (in days)
1 Directly from Investors 0 0 0 0 0 0
2 SEBI (SCORES) 0 0 0 0 0 0
3 Other Sources (if any) 0 0 0 0 0 0
Grand Total 0 0 0 0 0 0

Trend of monthly disposal of complaints

*Inclusive of complaints of previous months resolved in the current month. 

#Inclusive of complaints pending as on the last day of the month.

9May, 20240000
Sr. No.MonthCarried forward from previous monthReceivedResolved*Pending#
1February, 20250000
2January, 20250000
3December, 20240000
4November, 20240000
5October, 20240000
6September, 20240000
7August, 20240000
8July, 20240000
10May, 20240000
11April, 20240000
12March, 20240000
 Grand Total0000

Trend of annual disposal of complaints

*Inclusive of complaints of previous years resolved in the current year.

#Inclusive of complaints pending as on the last day of the year.

Sr. No. Month Carried forward from previous year Received Resolved* Pending#
1 2023-24 0 0 0 0
2 2022-23 0 0 0 0
3 2021-22 0 0 0 0
4 2020-21 0 0 0 0
5 2019-20 0 0 0 0

Annual Compliance Status

Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SECURITIES AND EXCHANGE BOARD OF INDIA (INVESTMENT ADVISERS) REGULATIONS, 2013 for last and current financial year are as under:

Sr. No. Finacial Year Compliance Audit Status Remarks, if any
1 FY 2021-22 Yes NA
2 FY 2022-23 Yes NA
3 FY 2023-24 Yes NA

Grievance Redressal

Details of Designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care / Principal Officer Hemendra Gandhi 38th floor,E,A wing,Winter Green,Rivali Park,Datta Pada Road,Borivali East,Mumbai 400066 9930805139 services@hgcapital.in; info@hgcapital.in Mon to Fri 10:00am to 6:00pm
Head of Customer Care NA
Compliance Officer NA
CEO NA

QUICK LINKS

CONTACT US

Linkedin-in

In case of any queries, please write to us on info@hgcapital.in or Call on +91 9930805139

In case of any grievances or complaints, please write to us on info@hgcapital.in

Additionally, you may also reach SEBI SCORES website here and download the SEBI SCORES app from Play Store and App Store.
SCORES facilitates investors to lodge their complaint against SEBI registered intermediary online with SEBI and subsequently view its status.

ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”.

A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has 

been established. ODR Portal can be accessed via the following link – https://smartodr.in/

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